Privacy and Cookie Policy

At Coastal Distillery we respect your privacy.

  • We will not ask you for personal information unless it is required to deliver you specific information, services or products.
  • We will not share your personal information with anyone except to comply with the law, improve our products, or protect our rights.
  • We don’t store personal information on our servers unless necessary for the operation of your account or you have chosen to do so. (For example: Custom tasting notes for products or product reviews.)

Below is our privacy policy which provides further details:

Coastal Distillery Limited operates coastaldistillery.co.uk. It is Coastal Distillery’s policy to respect your privacy regarding any information we may collect while operating our websites.

Website Visitors

Like most website operators, Coastal Distillery collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Coastal Distillery’s purpose in collecting non-personally identifying information is to better understand how LCoastal Distillery visitors use its website. From time to time, Coastal Distillery may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Coastal Distillery may use a website recording service which may record mouse clicks, mouse movements, page scrolling and any text keyed into website forms (excluding payment card information). Data collected by this service is used to improve our website usability. The information collected is stored and used for aggregated and statistical reporting, and is not shared with anybody else.

Coastal Distillery also collects potentially personally-identifying information like Internet Protocol (IP) addresses. Coastal Distillery does not use such information to identify its visitors, however, and does not disclose such information, other than under the same circumstances that it uses and discloses personally-identifying information, as described below.

Gathering of Personally-Identifying Information

Certain visitors to Coastal Distillery websites choose to interact with Coastal Distillery in ways that require Coastal Distillery to gather personally-identifying information. The amount and type of information that Coastal Distillery gathers depends on the nature of the interaction. For example, we ask visitors who sign up for our newsletter at coastaldistillery.co.uk to provide an email address. Those who engage in transactions with Coastal Distillery – by purchasing products, for example – are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Coastal Distillery collects such information only insofar as is necessary or appropriate to fulfil the purpose of the visitor’s interaction with Coastal Distillery. Coastal Distillery does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Aggregated Statistics

Coastal Distillery may collect statistics about the behaviour of visitors to its websites. For instance, Coastal Distillery may monitor the most popular products on the coastaldistillery.co.uk site. Coastal Distillery may display this information publicly or provide it to others. However, Coastal Distillery does not disclose personally-identifying information other than as described below.

Protection of Certain Personally-Identifying Information

Coastal Distillery discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organisations that (i) need to know that information in order to process it on Coastal Distillery behalf or to provide services available at Coastal Distillery websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organisations may be located outside of your home country; by using Coastal Distillery websites, you consent to the transfer of such information to them. Coastal Distillery will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organisations, as described above, Coastal Distillery discloses potentially personally-identifying and personally-identifying information only when required to do so by law, or when Coastal Distillery believes in good faith that disclosure is reasonably necessary to protect the property or rights of Coastal Distillery, third parties or the public at large. If you are a registered user of an Coastal Distillery website and have supplied your email address, Coastal Distillery may occasionally send you an email to tell you about new products, solicit your feedback, or just keep you up to date with what’s going on with Coastal Distillery and our products. Coastal Distillery takes all measures reasonably necessary to protect against the unauthorised access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Coastal Distillery uses cookies to help identify and track visitors, their usage of Coastal Distillery’s website, and their website access preferences. Coastal Distillery visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Coastal Distillery websites, with the drawback that certain features of Coastal Distillery websites may not function properly without the aid of cookies.

Credit and debit card details

Please note that we do not collect or process your credit or debit card details. These are however collected and processed by our payment processing service provider Stripe Payments Europe, Ltd (“Stripe”). The collection and processing by these providers of your credit or debit card details and other personal data are governed by their respective terms and conditions. See https://stripe.com/gb/privacy for more information. Stripe may from time to time provide us with information regarding the credits and debits made to your card in order to enable us to reconcile our accounts.

Privacy Policy Changes

Although most changes are likely to be minor, Coastal Distillery may change its Privacy Policy from time to time, and in Coastal Distillery’s sole discretion. Coastal Distillery encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Security policy

We realise how important it is to securely store any information that you provide. Coastal Distillery maintains the highest levels of security. Our site uses high-level SSL encryption technology. You can therefore rest assured that we take the privacy and security of your payment and personal details very seriously. You can tell whether a page is secure as ‘https’ will replace the ‘http’ at the front of the www.coastaldistillery.co.uk in your browser address window. A small locked padlock will also appear in your browser window.

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